Seniors Enquiry Line
- 1300 135 500
- TTY: (07) 3250 1928
Linking seniors with community information
There are so many services, groups, activities and organisations set up to help seniors live life to the full, but finding the right number when you need it can be difficult.
Seniors Enquiry Line is a statewide information and referral service. For the cost of a local call, Seniors Enquiry Line gives Queensland seniors, their family, friends and carers access to information on topics of interest to seniors.
The Seniors Enquiry Line is operated by Lifeline and supported by the Queensland Government Department of Families. One call will put you in touch with information on: concessions, social activities, household assistance, retirement accommodation, financial and legal matters, health, education and transport.
Personalised service
Whatever you want to know, the friendly Information Officers can help.
Seniors Enquiry Line is a personalised information and referral service that operates between 9.00am and 5.00pm weekdays. That means there are no pre-recorded messages, just helpful operators with a wealth of information at their fingertips.
If the officer cannot find an answer to your question straight away, they will take your name and number, research your enquiry further and call you back the same day.
Who can use Seniors Enquiry Line?
Anyone can use Seniors Enquiry Line - you don't have to be a senior to call.
Seniors Enquiry Line is an ideal way for an older person's family members, friends and carers to find out information on topics that may affect the person they know.
We can also arrange an interpreting service for callers who are more comfortable speaking languages other than English.
A TTY service is also available for people with hearing impairment.
More information
Visit the Seniors Enquiry Line web site at www.seniorsenquiryline.com.au for online access to their Seniors Directory, Newsletter, Fact Sheets, and interactive Bulletin Board.